Order Your Tickets
With 5-Layer Security

Effective Date: September 17, 2026

1. Introduction

This Privacy Policy outlines how MAC Innovation & Technologies ("we", "us", "our") collects, uses, discloses, and protects your personal information in compliance with the Data Protection Act of Trinidad and Tobago and other applicable laws.

2. Information We Collect

• Personal Information: Name, email address, phone number, and payment details.
• Event Information: Event details, ticket purchases, and attendance history.
• Technical Data: IP address, browser type, device information, and usage data.

3. How We Use Your Information

• To process ticket orders and event registrations.
• To communicate with you about events, promotions, and updates.
• To improve our services and ensure a secure ticket buying experience.
• To comply with legal obligations under Trinidad and Tobago law.

4. Data Protection & Security

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Information may be shared:

• With Event Organizers: To facilitate ticket sales and event management.
• With Service Providers: Payment processors, printing partners, and delivery services.
• With Law Enforcement: When required by law or to protect our legal rights.

6. Your Rights Under Trinidad and Tobago Law

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Object: Object to the processing of your data for marketing purposes.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by the Data Protection Act of Trinidad and Tobago and other applicable laws. Typically, transaction records are retained for a period of seven (7) years for audit and legal compliance purposes.

8. Cookies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the effective date. We encourage you to review this policy periodically.

11. Contact Information

For any questions, concerns, or requests regarding your privacy and data protection, please contact our Data Protection Officer:

This policy is compliant with the Data Protection Act of Trinidad and Tobago, which is based on international standards for data protection and privacy.